
Managed Avaya telephone switches, phones and voicemail. Supported Zoom A/V equipment in conference rooms. Managed email/calendars via MS Exchange PowerShell scripts and O365 Admin Portal/Exchane. Managed user accounts, computers and groups via Active Directory. Supported on site and remote users using Bomgar and Windows SCCM. Managed Symantec Encryption and assist with user lockouts. Assist with new user creation/terminations/in-processing/out-processing.
Troubleshoot a range of issues network connectivity, software, hardware and mobile devices.Managed over 350 Mac laptops and mobile devices through JAMF.Routine maintenance updates with other IT staff and business units Participate in on-going and departmental development.Train new users and other techs and write procedures.
Troubleshoot client software/hardware, network connectivity and also identify, evaluate and prioritize customer problems and complaints. Install/move computer hardware, peripherals, and software when necessary due to office rearrangement or equipment reconfiguration.
Supported conference rooms and fixed any audio/video issues. Supported Mac environment including tablets and mobile device via AirWatch and JAMF and SCCM. Manage user accounts, computers and group permissions via Active Directory. Documented and managed incident and service requests using Service Now. Bomgar/PCAnywhere/Goverlan/WebEx/VNC/RDP. Service Now/ConnectWise/Jira/HEAT/Remedy/Tiger Paw. Acronis/ESET NOD32/Norton/McAfee/Webroot. Networking (Cabling/Terminating/Router Config). Motivated, goal - driven, and ambitious individual with a diverse employment experience highly adapt at multitasking, time and stress management, driving results, and creativity. AWS is constantly adding new capabilities so you can leverage the latest technologies and also looking at specific customer product feature enhancement requests.Ĭould you share what are the specific use cases and requirements you have for Amazon WorkSpaces with Windows 11? I would encourage you to contact your AWS representative for your organization for more specific discussions around your business needs for the new version. There are currently no published timeline for the support of Windows 11 Amazon WorkSpaces. Windows 11 versions are not supported for BYOL at this time. The only Windows versions supported for BYOL are specific version of Windows 10 listed here. You will need to meet requirements for BYOL to run in this mode. If your organization is eligible to bring its own Windows Desktop licenses (BYOL), you can run the Windows 10 Enterprise operating system on your Amazon WorkSpaces. As of this writing, Amazon WorkSpaces default bundles supports Windows 10 desktop experience powered by Windows Server 2016 or Windows Server 2019.